Meet Gemma
FAQ
Find the answers to all of our most frequently asked questions
Have any other questions? Click the button below.
How long is an appointment?
All appointments begin promptly on time and are 30 minutes in duration.
Do I need to see my GP for a referral?
No a GP referral is not essential. We welcome self-financing patients without GP referral. However, we do work closely with local GPs in order to provide the very best level of care.
However, if you wish to claim your physiotherapy from your health insurance, some insurers require a doctor’s referral before you can be reimbursed.
How much do you charge?
For further information on our fees, please feel free to contact us directly.
Can I go through my Health Insurance?
Yes, we are registered with all major Private Health Insurance Companies. However, each health insurance policy is different so we advise patients to check with your insurers that you are eligible to claim for any physiotherapy treatment before you attend for treatment and that you are clear about any conditions that are in place. We are aware of a third party triage system that is currently informing patients that we are not registered with insurance companies. This is false information and any difficulties accessing our services through your insurance please contact us.
How many sessions will I need?
This depends upon the nature of the problem as well as each individual. At the initial assessment, the physiotherapist will make a diagnosis and discuss with you proposed treatment plans. They will be able to offer advice and guidance on the number of treatments you may require.
Is there a particular physiotherapist I should see?
Each physiotherapist has an expansive knowledge of the human body and is able to treat a wide number of conditions. However, should you feel more specialist treatment is required, you can find out more about our physiotherapists on Our Team page or contact one of our clinics to discuss this further.
